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Focus V2.0 – New Features, Smoother Experience, and More!

· 4 min read
James Hiscott
James Hiscott
Head of customer success @ Aiphoria

Focus V2.0 is here: More Connected, More Powerful, More You!

Hey Focus fans! Your favorite communications platform just got a major upgrade, and we’re not talking about a new paint job (though, yes, we do look fresher than ever). This month, Focus is all about making your work life easier, smarter, and a whole lot more fun. Ready to see what’s new? Let’s go!

⭐ Highlights​

  • Search updates - Search is search right? Wrong! We took inspiration from all the best applications and created the fastest and easiest search we could. Navigate via the keyboard ✔️ Navigate via the mouse ✔️ Include or Exclude search options ✔️ The power is yours!
  • Updated logos and branding - We made sure everything was fitting together nicely and the new logos look smart and ready to go.
  • Admin updates - We have cleaned up and improved the usability on the people pages. Now you can quickly link users to subscribers and multiple endpoints. Awesome!

🔐 SSO for Everyone: Azure, Google, Okta, Oh My!​

You asked, we delivered! Focus now supports Single Sign-On (SSO) with all the big names: Microsoft Azure AD, Google Workspace, Okta, SAML, and OIDC. No more juggling passwords or sticky notes—just one click and you’re in. Whether your company is all-in on Microsoft, a Google loyalist, or living that Okta life, Focus fits right in.

  • Log in with your company credentials—no extra passwords required
  • Seamless onboarding for new users
  • Enterprise-grade security, out of the box

🧑‍💻 User Management: Assign, Map, and Conquer​

Admins, this one’s for you! Assign users and groups has never been easier in Focus with just a few clicks. .

  • Assign users and groups to Focus in seconds
  • Security groups and filtered groups
  • Effortless user management, even as your team grows

🔍 Search & Navigation: Find Anything, Fast​

We’ve turbocharged the Focus search experience. Whether you’re hunting for a Teams call, SMS chat, or that one email from last Tuesday, Focus helps you find it—fast. Plus, the portal UI is more responsive than ever—try it on your tablet, your phone, or your smart fridge (okay, maybe not the fridge).

  • Search across all your communication channels
  • Mobile and tablet-friendly UI improvements
  • Filter on everything (inclusive or exclusive)
  • Power users can navigate via the keyboard to make it even faster!

📺 New Video Guides & Demos​

We know you love a good demo, so we’ve added embedded walkthroughs and quick-start videos right in the app. Learn by watching, not just reading—perfect for the visual learners and the “I’ll just watch a video” crowd.

  • Embedded YouTube and Vimeo demos
  • Step-by-step video guides for onboarding and troubleshooting

🛡️ Security & Best Practices​

Your data is precious, and Focus treats it that way. With SSO, secure sharing, and regular access reviews, you can rest easy knowing your communications are locked down tight.

  • Secure SSO and data sharing
  • We are now PCI DSS 4.0.1 compliant!
  • Updated recommendations for browser and device compatibility

🎨 A Fresh New Look​

Did we mention the rebrand? Focus is sporting new logos, cleaner colors, and a more consistent look across the board. It’s the same platform you love—just a little bit snazzier.

🏗️ What’s Next?​

We’re not stopping here! Coming soon: even smarter search, more usability options and things to make your life easier. As always, your feedback shapes our roadmap—so keep it coming!

Ready to explore? Dive into the new Focus, try out the latest features, and let us know what you think. The Focus team is here to help you get the most out of every conversation, every time.

Stay focused, stay awesome! ✨