Initiate or resume manual DTMF-based correlation
POST/api/correlation/manual/:manualCorrelationKey
Starts a new manual correlation session or resumes an existing one identified by the optional manualCorrelationKey. The agent specifies suppression and completion DTMF digits that the system uses to match incoming tones from the telephony platform to the correct call. Returns the correlation state including the generated correlation code and matched call details. Supports mock mode via request headers.
Request
Responses
- 200
- 400
- 401
- 403
- 404
- 500
Returns the manual correlation session state.
The request is invalid — required claims or fields are missing.
Authentication failed — token is missing, expired, or invalid.
Caller does not have the required role.
The manual correlation session was not found.
An unexpected server error occurred.