Focus data dictionary
Communication data
Main communication data
| Field | Example | Description |
|---|---|---|
| interactionId | 110 | A unique Id for this communication |
| startDatetimeUTC | 2025-05-01T09:01:10.956Z | The start date and time in UTC |
| endDatetimeUTC | 2025-05-01T09:09:13.902Z | The end date and time in UTC |
| durationInSeconds | 482.946 | The duration of the communication in seconds |
| type | teams | The type of communication |
| commentsCount | 0 | The amount of comments currently added to this communication |
| transcriptSnippet | The call focused on... | The AI summery of the communication |
| thirdPartyId | 6414aa9f-ZZZAAABBB | Any 3rd party IDs, e.g. CDR IDs |
| analysis | Project Management | The AI outcome |
| retentionGroupId | null | Any retention groups the communication is in |
| retainUntil | 2035-04-29T09:09:13.902Z | The current retention date |
| legalHolds | null | Any legal hold Ids the communication is in |
| tags | FCA_breach | Any Tags that have been added by the AI for this communication |
| isPrivate | false | Is the communication a private one |
| isPrivateReason | null | If yes, how was this set |
| mediaAccessStatus | Permitted | Is audio download allowed currently |
| dataGroups | null | Any groups the communication is in |
Communication endpoint data
Coming soon