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Teams recording

Overview​

Focus is a fully integrated recording partner with Microsoft Teams, providing comprehensive recording solutions that cater to both compliance requirements and convenience needs. Our Teams recording integration captures all forms of communication within the Microsoft Teams ecosystem, ensuring organizations can meet regulatory obligations while maintaining complete visibility into their communications.

Recording Options​

Compliant Recording​

Our compliant recording solution is designed for organizations in regulated industries that must adhere to strict compliance requirements:

  • Mandatory Recording: Automatically records all specified communications without user intervention
  • Tamper-proof Storage: Immutable recordings that meet legal and regulatory standards
  • Retention Policies: Configurable retention periods to meet industry-specific requirements
  • Audit Trails: Complete logging of all recording activities for compliance reporting
  • Data Integrity: Cryptographic verification ensures recordings haven't been altered

Convenience Recording​

For organizations seeking a little more flexibility and user control over their recording practices you can have all the above benefits but recording can be set to only record what is required from the supported communication types.

Supported Communication Types​

Microsoft Teams Meetings​

  • Scheduled Meetings: Record planned meetings with full participant audio and video
  • Ad-hoc Meetings: Capture spontaneous meetings and quick discussions
  • Webinars and Live Events: Record large-scale presentations and broadcasts
  • Breakout Rooms: Individual recording of breakout room sessions
  • Screen Sharing: Capture shared content and presentations

PSTN Call Recording​

Our solution extends beyond Teams meetings to include traditional telephony:

  • Inbound Calls: Record all incoming PSTN calls routed through Teams
  • Outbound Calls: Capture outgoing calls made via Teams Phone System
  • Bidirectional Recording: Option to record both inbound and outbound calls simultaneously
  • Direct Routing: Support for calls made through Direct Routing configurations

Key Features and Benefits​

Features​

  • Seamless Integration: Native integration with Microsoft Teams infrastructure
  • Real-time Processing: Immediate availability of recordings after call completion
  • Multi-format Support: Audio and video recordings in industry-standard formats
  • Advanced Search: Find recordings using metadata, participants, keywords, and date ranges
  • Scalable Architecture: Handle enterprise-level recording volumes with consistent performance
  • Global Availability: Support for Teams deployments across multiple regions
  • Mobile Support: Record Teams calls and meetings on mobile devices

Benefits​

  • Regulatory Compliance: Meet industry requirements for communication recording
  • Quality Assurance: Monitor and improve customer service interactions
  • Training and Development: Use recordings for employee training and coaching
  • Dispute Resolution: Provide accurate records for resolving conflicts or misunderstandings
  • Business Intelligence: Extract insights from communication patterns and content
  • Risk Management: Maintain comprehensive records for legal protection

Deployment Options​

Choose the deployment method that best suits your technical requirements and organizational preferences:

🤖 Automated PowerShell​

The recommended and fastest way to get started. Our automated script handles the entire deployment process with minimal user input.

Best for:

  • Quick deployments
  • Standard configurations
  • First-time setups

View Guide →

⚙️ Manual PowerShell​

Step-by-step PowerShell commands for complete control over the deployment process.

Best for:

  • Custom configurations
  • Complex environments
  • Advanced administrators

View Guide →

🖥️ UI Deployment​

Coming in 2026

Configure Teams recording through the Microsoft Teams Admin Center interface.

Best for:

  • GUI preference
  • Learning the process
  • Small deployments